Cancellation Policy

  • Cancellation charges depend upon when we receive notice of the cancellation. Minimum cancellation charges are as follows
Days prior to arrivalRefund amount
More than 21 days before arrivalNo Penalty, only Bank Charges deducted
15-20 days prior to Arrival75% of total amount received by us in our account net of bank charges
10-14 days prior to Arrival50% of total amount, received by us in our account, net of bank charges
9 days or less before arrivalNo refund payable
  • Refunds will be made in accordance with the Refunds Policy as mentioned below.
  • You will receive a cancellation confirmation number via email confirming the cancellation of your booking. In the event that you do not receive a cancellation confirmation number or an email, you must contact us at [email protected] and request a cancellation confirmation number.
  • Peak occupancy periods may be subject to additional cancellation charges, which will be notified to you at the time.
  • No refunds or adjustments will be made for any portion of your booking or services not utilized by you during your stay.

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